RETURN PROCEDURE

30-day conditional return qualifications

  • Items must be unused, uninstalled and in original "like new" condition.
  • Items must have all original packaging, documents and parts undamaged.
  • Special Order items are final sale only.  (Items sourced from Distributers at your request.)

 

How to return a item within 30-days

  • Contact Woodstock Bikeworks and arrange a time to bring it to our shop.  A refund / exchange will be issued upon arrival.
  • Contact Woodstock Bikeworks and arrange to mail it back to us at your cost.  Send us the attached tracking number.  A refund / exchange will be issued upon arrival.

 

Any items determined NOT to meet the return qualifications will be subject to a restocking fee.